This month, RE/MAX of New England is proud to recognize Leon Lopes of RE/MAX Spectrum in our Agent Spotlight. Leon is a Hall of Fame Career Award recipient, has been in the RE/MAX Platinum Club for the past two years and recently earned his Certified Luxury Home Marketing Specialist (CLHMS) designation. Leon is married with two children and is very involved in his local community.
I recently had an opportunity to visit with Leon in Plymouth, MA. Here’s what I learned.
Stacy: Have you always been in real estate?
Leon: I actually used to work at the corporate headquarters for a department store. I decided to get into real estate because I had young kids at home and was looking for something with more flexibility. Because of my background, I naturally approached real estate as a customer service business, not as one based on heavy sales.
In 2002 I decided to join RE/MAX. I felt my business had reached a jumping off point and that joining RE/MAX was the best way to get to the next level.
Stacy: Tell me about the community you work in.
Leon: Plymouth is America’s Hometown. I love doing business here because of the wide range of variety in terms of clients and properties. We see a lot of first time buyers here but there are also 55+ communities. I have worked with new construction opportunities like The Pinehills and have a new listing coming for Downtown Plymouth. There is a lot of diversity in the market and that allows you to work in of different areas.
Stacy: Now that you have been in real estate for a while, what keeps you happy at work?
Leon: I enjoy being able to inform and educate, especially with first time buyers. They really need education and direction. When I’m working with a client that is relocating, they might not need as much information about the home buying process, but will probably look to me as the expert in the community.
I also enjoy managing the process that is involved with working with sellers. It’s important to develop a good working relationship with your seller because you really do end up working as a team.
No two people or transactions are the same. Everyone has different wants and needs and it is my job to find out how I can best deliver on that. One of my clients described me as a chameleon and I think everyone needs to be able to adapt to customer needs in their own way.
Stacy: If you could offer any words of advice to other agents, what would it be?
Leon: For newer agents trying to grow their business I would say don’t be afraid to tap into your existing networks and let people know what you are doing now.
My other piece of advice would be to never underestimate the power of listening to your buyers and sellers and other parties involved in a transaction. Each transaction has its own unique twists and turns and you need to always be prepared for that. Being willing to learn, no matter how long you have been in the industry, has proved invaluable to me. There are always opportunities to learn new systems or processes and it pays off to embrace them.